Privacy Policy
This Privacy Policy explains how Barnes Contractors ("we", "us") collects, uses and protects your personal data when you use our website and services. We act as the
Data Controller for the personal data we process.
Who we are
Legal entity: BARNES CONTRACTORS (UK) LLP, Company No. OC334856
Registered/Correspondence address: Unit 45a The Coach House 66-70 Bourne Road Bexley, Kent,, DA5 1LU
Email: info@barnesuk.org
Website: https://www.barnes-contractors.co.uk
Personal data we collect
Contact details (name, email, phone), enquiry content and appointment information.
Website usage data (pages viewed, interactions, IP and device data) via cookies/analytics.
Service-related information you provide to us or that we generate while providing care
Lawful bases for processing
We process personal data under one or more of the following lawful bases in Article 6 UK GDPR:
Contract – to provide quotes, appointments or services you request.
Legal obligation – e.g. tax/healthcare record-keeping requirements.
Legitimate interests – to operate and improve our website/services and respond to enquiries. We balance these interests against your rights and freedoms.
Consent – e.g. optional marketing communications. You may withdraw consent at any time.
How we use your data
To respond to enquiries and provide our services.
To manage appointments and communications.
To maintain records and meet legal/regulatory obligations.
To improve our website (analytics) and prevent fraud/abuse.
With your consent, to send marketing updates which you can opt out of at any time.
Sharing your data
We may share data with trusted providers who help us run our services (e.g. IT, hosting, email, analytics, payment, practice management). These processors are bound by contracts and only process data on our instructions. We may also share data where required by law or to establish, exercise or defend legal claims.
International transfers
If we transfer personal data outside the UK, we ensure appropriate safeguards are in place (e.g. UK IDTA/Addendum, standard contractual clauses, or adequacy regulations).
Retention
We keep personal data only as long as necessary. Typical retention: enquiry records up to 24 months; financial records 6 years; operational records as required by law and business needs. We then securely delete or anonymise data.
Your rights
Access, rectification, erasure, restriction, portability and objection.Where processing relies on consent, the right to withdraw at any time.To exercise your rights, contact us at
info@barnesuk.org. We respond within one month. No fee applies unless a request is manifestly unfounded or excessive.
Cookies & analytics
We use cookies and similar technologies to run the site and understand usage. You can manage non-essential cookies via your browser or our cookie controls. See our Cookies section for details.Third-party linksOur site may link to third-party websites. We are not responsible for their privacy practices.
How to complain
You can contact us at
info@barnesuk.org. You also have the right to complain to the Information Commissioner's Office (ICO):
ico.org.uk.Changes to this noticeWe may update this notice from time to time.
The latest version is published on our website:
https://www.barnes-contractors.co.uk/privacy-policy. Last updated: 2026-05-18.
